Category: Reinventing the enterprise

Leading change

by  on  in Reinventing the enterprise, Technology trends

I came across a great presentation by Ron Williams, Chairman and CEO of Aetna on innovation and leadership. He made a turnaround at Aetna with new focus on employees and customers and using information technology and fact-based decisions. He spoke at MIT Sloan School of Management. This is a really great session, don’t miss it.

If you only have a few minutes, the first 2/3 of the video is what you should watch. Some key points:

  • making the case for change
  • transformation through technology in a very short period of time
  • 92% of employees take the employee survey (45 minutes)
  • key question – is my manager / supervisor practicing the Aetna way (at 83%)
  • they had a situation where staff did not admit they worked for Aetna
  • employee engagement moved from 48% to 78%
  • the are focusing on a high performance organization (expectation, not fear based)
  • their performance management system is based on results AND leadership (can’t get results while not developing and leading staff  – if you achieve good results but have poor leadership = no reward!

Source: MIT World

5 Things Every Practice Should Know About Web 2.0

by  on  in Reinventing the enterprise, Technology trends

There are countless presentations that give an overview of Web 2.0. Slideshare.net is an excellent site for finding reusable presentation material on Web 2.0 and almost any other topic. I ran across this one from Lee Bryant presented at LegalTech09. The reason was that generally a law practice or legal department in an enterprise often has higher levels of security around information. I wanted to see what they had to say.

Althought this was for a legal conference, just view the slides and remove the (few) references to firm and practice. It applies to any large organization. Lots of good information. Slides 9 & 10 has a good list of the types of Web 2.0 tools.

LegalTech09: 5 Things Every Practice Should Know About Web 2.0

Just click on the slides to advance. Click on the FULL icon in the Slideshare frame to in full screen.

Re-energizing your brainstorming sessions

by  on  in Just for fun, Personal development, Reinventing the enterprise, Social media, Technology trends
What meeting?

What meeting?

Wonder why your brainstorming sessions are a bust? Mitch Ditkoff (Ideachampions) gives us some of the most common reasons:

  1. Poor facilitation
  2. Wrong (or poorly articulated) topic
  3. Unmotivated participants
  4. Insufficient diversity of participants
  5. Inadequate orientation
  6. No transition from “business as usual”
  7. Lack of clear ground rules
  8. Sterile meeting space
  9. Hidden (or competing) agendas
  10. Lack of robust participation
  11. Insufficient listening
  12. Habitual idea killing behavior
  13. Attachment to old (“pet”) ideas
  14. Discomfort with ambiguity
  15. Hyper-seriousness (not enough fun)
  16. Endless interruptions
  17. PDA addiction (Crackberries)
  18. Impatience (premature adoption of the first “right idea”)
  19. Group think
  20. Hierarchy and/or competing sub-groups
  21. Imbalance of divergent and convergent thinking
  22. No tools and techniques to spark the imagination
  23. Inelegant ways of capturing new ideas
  24. No time for personal reflection
  25. Pre-mature evaluation
  26. No follow-up plan

Now that you’ve finished nodding your head 26 times, check out some of the excellent advice to make your next brainstorming session a success. 26 Reasons Why Most Brainstorming Session Fail (and what to do about it)

Information Overload Syndrome

by  on  in Just for fun, Reinventing the enterprise, Social media, Technology trends

Some depressing facts (IDC survey):

  • Each year the amount of information created in the enterprise, paper and digital combined, grows faster than 65%.
  • Non-productive information work, such as reformatting documents or reentering documents into computers, consumed more than $1.5 trillion in U.S. salaries last year.
  • Survey respondents spend as much as 26% of their time trying to manage information overload.
  • Respondents split their time evenly between dealing with paper and digital information, but 71% prefer to deal with digital information.
  • The amount of time U.S. information workers spent last year managing paper-driven information overload cost $460 billion in salaries.
  • Reducing the time wasted dealing with information overload by 15% could save a company with 500 employees more than $2 million a year.

Source: IDC survey, Information Overload Site

And more serious:

  • 28% – The percentage of the typical workday wasted by interruptions caused by unnecessary information
  • 53% – The percentage of people who believe that less than half of the information they receive is valuable
  • 42% – The percentage of people who accidentally use the wrong information at least once per week

So what is IOS? Watch this video!